This appears to be an extension of the domestic outsourcing trend. Competitive pressures and cost pressures are compelling SMBs to focus on their core competencies and look for external help in non-critical business areas, in this case IT operations,” says Nasscom. Outsourcing of non-production-related IT applications enables a company to not only focus on its main business activity but also achieve cost-savings on IT initiatives to the tune of 30%.
# posted by OffshoreXperts.com : 3:40 AM 0 comments
Friday, December 17, 2004
US Regulators Eye Indian BPO Firms
CRM News reports auditors from the U.S. could come down to India to check the BPO companies or even conduct them remotely. Expecting audits from the U.S. comptroller of currency early next year, Indian BPO companies and captive units of multinationals are working overtime, holding discussions with consultants and their US counterparts to understand the nuances of these audits.
“These audits are expected early next year. Not only are they likely to check for regulatory compliance, but also for systems and procedures and risk management and confidentiality clauses being followed. We are following up with our U.S. office to get off the ground,” said Ram Aggarwal, partner, Ernst & Young. E&Y already conducts quality control reviews for several BPO units in India.
Good bosses provide leadership. Bad bosses provide what columnist Dale Dauten, author of the Corporate Curmudgeon, calls “Impedership”–which Dauten defines as “the art of demotivation”–the ability to stifle innovation, stamp out ideas, and discourage success among employees.
In today’s column, Dauten points readers to a brilliant video produced by online training company ej4 that captures all the qualities common to demotivating bosses.
Looking ahead and looking back: a conversation with your future self
Futureme.orgThere comes a point in a mediation when it’s time to ask the hard questions.
It often happens when negotiations are stalled. Although a decent offer is on the table, one thing stands between the parties and settlement. “Principle. It’s the principle of the thing,” they say, as they weigh hope at trial against certainty at the table.
At that point I may ask people to do something that is very difficult to do.
I ask them to think for a moment about the future–to imagine their future selves and to ask themselves, will that decision still be the right one for me then?
Outsourcing Custom Car Design
Channelnewsasia.com reports India’s custom automobile design industry is gaining popularity due to the increasing popularity of companies outsourcing projects.
Custom-car design work has been outsourced to Indian companies like “DC Designs” and “5th Quadrant Designs”, due to far lower costs. Apart from design work, they say they are also capable of taking it a step further, by constructing the car according to the technical specifications of the design. It is a concept that’s seen as a sunrise sector in the burgeoning outsourcing industry.
# posted by OffshoreXperts.com : 10:31 PM 0 comments
Friday, December 10, 2004
Offshore Outsourcing Growth
ZDNet reports research firm Gartner published a study Monday saying “offshore outsourcing isn’t as widespread as people think,” with lower-cost locales accounting for less than 3 percent of money spent on global information technology services this year.
Gartner projects that figure to grow but remain a relatively small fraction of total spending. By 2008, spending on IT services delivered through “global sourcing” will reach about 7 percent of a $728 billion total market–or roughly $50 billion.